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about us
The Dragonwater Tea Company is a small, family-run business located in beautiful Seattle, Washington. We are the epitome of a "mom and pop" business with only three employees, myself, my wife, and our 2 year old son, who insists on sampling all the teas and giving us his own opinion on them. Dragonwater was founded in 2003, at the time my son, Max, was born. It's a simple story really. While my wife was in labor at the hospital, I was frustrated and disappointed at the selection of teas I was subjected to. I'd long ago lost a taste for coffee, and I could not get through the night without some caffeine. So I drank tea that had expired years ago and was not much to speak of in its prime, I'm sure. It was there in the hospital that the idea for Dragonwater was born. In the wee hours before my own son would come into the world. In the weeks that followed, my wife and I discussed the idea of forming our own tea company. One with standards. Where only the best teas in the world would grace the shelves. Where one never had to wonder what they were going to get or how fresh it was going to be. Everything would be fresh and of the highest quality or it would be thrown away, period. As a software engineer and my wife a graphic designer, we had the skills to launch an online business. And here there could be no sacrificing of quality. Our website had to be friendly, because we are friendly. It had to be easy to use. No buried links. No flashy ads. It had to be pleasing to the eye, but not at the expense of usability. And it had to educate as well as sell. Tea is a vast and deep terrain. There are many things to learn, many paths to follow, and so much to enjoy. Our continued heartfelt thanks to Marie Thacker for her excellent design work that helped to bring this vision to fruition in our website, dragonwater.com. In 2005, my wife and I quit our jobs and began work full-time on the tea company. The company has grown so much in the first 2 years. It needed us both to grow further. And working together has brought my whole family closer. Something I wouldn't trade for any amount of money in the world. My wife does the graphic design. I do all the programming, marketing and sales while finding time to do what I love, discover and create new teas and tea blends. My son offers inspiration when we get tired from the long days. And we all do order fulfillment. Max even helps stack the boxes for shipping. What's next for Dragonwater? We hope to have a positive cash-flow by the end of 2005. If all goes well, we plan to move into a new warehouse in late 2006 and hire our first employees. It's not about making a million dollars here. It's about making a living doing what you love with the ones you love and sharing that passion with every one of our customers. We hope you enjoy our teas, and we thank you for supporting our family. Sincerely,
Gary, Michelle, and Max Gause
Contact Info:
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